Hello

Our FREEPHONE number is 0800 612 2768.  Your call is entirely free.

Our product help-line is available to existing customers on  01252 405466 on Monday to Saturday 9.00 am to 6.00 pm. Also available to new customers if the freephone number is busy.

Near holiday times, e.g., every year in December feel free to call us on Sunday mornings from 9.00 am to 12.00 pm.  There is an answerphone on the help-line; we guarantee to call you back.  The elves want to make sure that Father Christmas can deliver to you in time.

Contact us by email any time 24/7/365 (24 hours a day,  7 days a week, 365 days a year).  Of course if we're eating turkey the response might be a little longer.

Answers can be given on the forum at any time.  Just register with a name of your choice (no gratuitous violence or hatred) and join a discussion or start one.  There are always people around to talk.